How to Place an Order with Gateway Automation

Investing in new perimeter security can feel like a big decision, particularly when every site has different access, safety and security requirements.

At Gateway Automation, our aim is to make the process as straightforward as possible. Whether you are looking for an automatic gate, traffic barrier, turnstile, bollards, access control, height restrictors, speed ramps or road blockers, our team can help you identify the right solution for your site.

Here is what you can expect when placing an order with us.

1. Explore Your Options

The first step is deciding what type of perimeter security solution you require.

You can browse the products available on our website to get an idea of the different gates, barriers and access-control solutions we offer. However, you do not need to know exactly which product you need before getting in touch.

Our team can discuss your requirements and help identify a solution based on factors such as:

• The size of the entrance
• Vehicle and pedestrian traffic
• How frequently the entrance will operate
• Available space
• Required access-control methods
• Security requirements
• Existing power and infrastructure
• Your budget and timescale

2. Get in Touch with Our Team

Once you are ready to discuss your project, simply contact Gateway Automation.

You can enquire by telephone, email or through the contact form on our website. Our team will then discuss what you are looking to achieve and gather the information needed to take your enquiry forward.

You can contact us on 01522 682255 or email info@gatewayautomation.co.uk.

We are happy to provide rough budget quotes before visiting site to ensure customers understand realistic cost expectations.

 

3. Discuss Your Site Requirements

No two sites are the same, which is why understanding the location is an important part of the process.

Where appropriate, our team can arrange a site survey to check measurements, access, ground conditions and any potential complications that could affect the installation. This helps us make sure that the proposed equipment is suitable for your entrance before the project progresses.

This is also an opportunity to discuss additional requirements such as access control, intercoms, safety equipment, electrical supplies and any associated civil works.

4. Receive Your Quotation

Once we understand your requirements, we can prepare a quotation based on the agreed product and specification.

The quotation provides the basis for your order and allows you to review the proposed solution before proceeding. For bespoke gates, barriers and other perimeter-security equipment, it is particularly important that the dimensions and specification are agreed before manufacturing begins.

5. Place Your Order

If you are then happy with the quotation, you can then confirm that you would like to proceed. Gateway Automation accepts orders through direct contact with the team, and an acceptance of our quotation or purchase order can be used to progress the project.

Before placing the order, we recommend checking that the specification, quantities and site requirements are correct.

Once your order has been accepted, Gateway Automation will provide written acknowledgement confirming the order.

6. Manufacturing and Project Planning

For products requiring manufacture or customisation, the equipment will then move into the production and project-planning stages.

Behind the scenes, our team will coordinate the requirements for the installation, including any necessary civil, electrical and access arrangements.

Because many of the systems we provide are built around individual site requirements, this planning stage helps ensure that everything is ready when our engineers attend site.

7. Installation

Where installation is included within your order, our experienced engineers will attend site to install and commission the equipment.

Gateway Automation provides nationwide installation across a wide range of perimeter-security systems and can also support associated civil site preparation where required.

Once installed, automatic systems are tested and commissioned before being handed over for use.

8. Handover and Ongoing Support

Our relationship with customers does not end once the installation is complete.

Depending on the system installed, customers can receive supporting technical information including layout drawings, foundation drawings, electrical circuit drawings, cable schedules and maintenance documentation.

Gateway Automation also provides ongoing servicing, maintenance and repair support, helping customers look after their perimeter-security investment throughout its working life.

Ready to Discuss Your Requirements?

Whether you already know exactly what you need or are only beginning to explore your options, our team is here to help.

From your initial enquiry and site assessment through to specification, installation and ongoing maintenance, Gateway Automation can support you throughout the process.

Speak to our team today to discuss your next perimeter-security project.

📞 01522 682255
✉️ info@gatewayautomation.co.uk